Egiss
Considered thinking on global workplace delivery.
Perspectives from global delivery

Considered thinking on global workplace delivery.

At enterprise scale, workplace technology is shaped as much by operational reality as by strategy. We share perspectives drawn from running global lifecycles, advising large organisations, and delivering where execution truly matters.

Insight informed by real-world delivery.

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Featured perspective

A current view on global workplace delivery

A focused insight drawn from recent enterprise programmes, highlighting the situation organisations face, the impact at scale, and how those challenges are addressed in practice.

Thought leadership

February 16, 2026 · by Ole Bülow

Provisioning: ready to ship is not ready to use

Provisioning has changed dramatically over the past decade. The technology has evolved. The terminology has evolved. The promises have evolved. The experience, however, is not always better. Most organisations measure provisioning success by shipment confirmation. Employees measure it by whether they can start working immediately. Those two definitions rarely match.

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More perspectives

Thinking across the workplace lifecycle

News, insights, and thought leadership covering enterprise workplace technology, global lifecycle management, sustainability, and governance - informed by delivery, not theory.

Thought leadership

February 10, 2026 · by Ole Bülow

Ordering is not procurement - it is experience design

Ordering is often treated as an administrative step. Something that needs to work for finance. Something that needs to satisfy compliance. Something that should not get in the way. But for employees, ordering is the first tangible interaction with the digital workplace lifecycle. It sets expectations long before a device is delivered. And in most global enterprises, that experience is far more complex than leaders realise.

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News

February 5, 2026 · by Ole Bülow

Egiss achieves R2v3 certification, strengthening its global IT lifecycle governance.

Egiss secures R2v3 certification for its Danish facility, enhancing global IT lifecycle management. This achievement underscores Egiss' commitment to sustainable electronics reuse, data protection, and environmental safety alongside its ISO-certified systems. This milestone bolsters their strategy to deliver reliable IT services, assuring clients of accountability in their operations worldwide.

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Thought leadership

January 27, 2026 · by Ole Bülow

The moments IT is judged by - and why most organisations underestimate them

When organisations talk about employee experience, they often talk about platforms, tools, and architectures. Employees experience something else entirely. They experience moments. Joining the company. Receiving equipment. Getting refreshed. Handing everything back and leaving. These journeys are where IT, workplace, and HR are actually judged. And yet, in most global enterprises I work with, they are anything but holistic.

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Thought leadership

January 18, 2026 · by Ole Bülow

From roles to reality: Why personas are the most misunderstood lever in the digital workplace

Over time, working with large multinational enterprises, I have seen the same pattern repeat itself. Everyone agrees that personas matter. Very few organisations actually want to touch them. Instead, persona work becomes politically sensitive, slow, and uncomfortable. So it is postponed, simplified, or quietly reframed into something safer. Standard laptop. Executive laptop. Traveller. Done. I recently heard a global organisation say it out loud: “Let’s just focus on computers and phones. The rest is a political mess, and IT does not want to be responsible for accessories.” That decision effectively postponed meaningful persona work until 2027. From the outside, that may look pragmatic. In reality, it is deeply counterproductive.

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Thought leadership

January 11, 2026 · by Ole Bülow

Why we wrote the Egiss Playbook

Over the years, I have stopped thinking of organisations we work with as customers. They are partners. Partners who share ambitions. Partners who set long-term goals. Partners who are willing to invest in getting things right, not just getting them done. The Egiss Playbook was written for those partnerships. Not as a marketing asset, and not as a set of instructions, but as an operational framework that reflects the experiences, learnings, and patterns we have seen across global workplace programmes over many years.

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Practical insight for leaders managing workplace complexity

A periodic briefing from Egiss sharing perspectives on global workplace delivery, lifecycle governance, and the realities behind reliable execution. Written for enterprise leaders who value clarity over noise.

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